We offer a standard 3 year Warranty on all of our Wheelchair Frames and a 12 month Warranty on the Motor, Battery, Joystick & Control Panel. All wear and tear items are excluded from this cover.
If you have an issue within the warranty period, we will endeavour to identify the issue with you over the phone in the first instance, then either come and fix it or organise a pick up or collection, where it will be brought back to us, repaired and delivered back to you.
If we come and pick it up we may be able to leave a loan model for your use while yours is being repaired. This is subject to availability. Any faults or issues that are identified as the consequence of misuse or abuse will not be covered under the warranty and could render the warranty null and void.